2025 Summer Internship Program
Location:
This role is scheduled to be 100% remote. While remote, finalists MUST reside in one of the following states to be eligible for employment with Kaiser Permanente: CA
Department Description:
The Kaiser Permanente Northern California Regional Clinical Pharmacy Operations provides program oversight for more than 40 clinical pharmacy services, including diabetes care/primary care, oncology, anticoagulation, psychiatry, pain/chemical dependency, medication adherence, asthma/COPD, refill management, and other specialties. Our pharmacists work under collaborative practice agreements with our physicians to initiate, adjust, and discontinue medications for our members, often in tele-health clinics.
Intern Project(s):
Marketing project to reshape public perceptions of clinical pharmacy services and medication use.
Health equity data and initiatives
Increasing the member's voice through Member Advisory Council engagement & integration of patient-reported outcomes
Streamline program efficiencies and integrate predictive analytics
Data science, predictive modeling, data product design and integration
Target Majors:
Business Administration; Human Resources; Marketing; Public Health; Healthcare Administration; Public Relations and Communications; Education
Target Skills:
Ability to apply critical and systematic thinking to complex problems, using frameworks and gold-standard techniques to help us find our areas of improvement. Values cross-departmental collaboration and innovation. Possesses excellent communication skills, is organized, and has a self-motivated personality. Having experience in data analysis is not required but is preferred. One of the most difficult things we do in healthcare is to take an extraordinary amount of complex information and synthesize actionable insights to improve the care of our members - this is what you will help us do through your unique and fresh perspectives.
Job Summary:
Under the guidance of pharmacy directors, operations specialists, data scientists, and patients to identify and evaluate program opportunities to improve patient care and demonstrate the value of clinical pharmacy services. This position is expected to take complex information from multiple stakeholders and translate it into business needs and solutions.
Essential Responsibilities:
- Responsible for contributing high level analytical support to a project or department requiring application of knowledge in marketing, information management, finance, management, economics or statistics. This position contributes to a full range of project components.
- Assigned to at least one project and expected to produce results and report out as a member of a project team. Organizes assigned project tasks, identifies and structures information collection activities, and sets time lines for completion of required tasks as directed.
- Develops tools to identify and to document best practices. Prepares various excel, word or PowerPoint reports, and works with access database software (or similar tool) to develop data extracts and management information reports. May be asked to produce graphic information using excel or PowerPoint or similar software.
- Contributes to development of management information and analysis conducted, provides recommendations and assists with preparation of formal presentations to communicate results to various management levels. Identifies alternative solutions to project issues. Contributes to development project plans to ensure timely deliverables and successful completion of project and demonstrates an understanding of various business intersections. Assists with identification and development of training information.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to revaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications:
Experience
- N/A
Education
- Enrolled in or recent graduate of a MBA or other Masters level program with an accredited college or university.
License, Certification, Registration
- N/A
Additional Requirements:
- Solid analytical skills, problem solving, project management and critical thinking.
- Strong project management skills.
- Excellent verbal and written communication skills.
- Ability to utilize at a working level Excel, Word, PowerPoint, and Access.
- Must be able to work in a Labor/ Management Partnership environment.
