University of Michigan
HealthyLifetime Sr. Account Manager
Ann Arbor, MI
Dec 24, 2024
Full-time
Full Job Description

How to Apply

A cover letter, attached as the first page of your resume, describing how your experience meets the job requirements of this posting, is required for consideration of this position. 

The School of Nursing seeks to recruit and retain a diverse workforce, reflecting our commitment to serving the diverse people of Michigan worldwide, fulfilling the School's strategic plan, and sustaining the school's excellence.

To learn more about diversity, equity, and inclusion visit: http://nursing.umich.edu/diversity/dei-faculty-and-staff

Please visit http://www.nursing.umich.edu/ for more information about the School and visit  Learn More About HealthyLifetime and Our Mission to learn more about the Healthy Lifetime program.

Job Summary

HealthyLifetime is seeking a dynamic and experienced Key Account Management Lead to join our team. This role focuses on B2B sales, involves direct selling of services to key clients and partners. The ideal candidate will be a subject matter expert with extensive experience in sales, customer relationship management, and market analysis.

This is intended as a full-time term-limited position but will start as a part-time 50% position based on HL organization development. Due to the source of salary funding, support for this position will end if/when the Healthy Lifetime program ends.

Responsibilities*

  • Prospecting and Sales Pipeline: Actively identify and qualify potential clients and partners based on defined customer profiles. Grow and manage the sales pipeline, ensuring consistent progress. Maintain the CRM system to track sales activities and prospects.
  • Negotiation and Agreements: Lead the pursuit and negotiation of agreements, ensuring mutually beneficial outcomes. Develop strategies for successful deals and collaborate with internal teams to finalize agreements that align with organizational goals.
  • Client Relationship Management: Build and maintain strong relationships with clients to ensure satisfaction and retention. Regularly check in with clients, provide updates on progress, and document the status of the sales pipeline.
  • Sales Strategy and Execution: Develop effective sales plans and strategies, create compelling proposals and presentations, and conduct program demonstrations. Tailor solutions based on customer needs and deliver impactful presentations to drive sales.
  • Market Positioning and Analysis: Assist in creating sales materials that clearly communicate the value proposition of the HL program. Work with the executive team to shape and refine market positioning, and regularly report on market trends, business opportunities, and customer/partner feedback. The above statements are intended to describe the general nature and level of work to be performed and are not an exhaustive list of all associated responsibilities.

Required Qualifications*

  • Bachelor's degree in a related field (preferred).
  • Proven experience in sales, business development, and partnership management
  • Strong negotiation and communication skills with the ability to build lasting client relationships
  • Proficient in CRM systems and tracking sales pipeline data
  • Ability to develop and implement strategic sales plans and market positioning
  • Demonstrate strong presentation, critical thinking, and analytical skills, with the ability to work independently, prioritize, and organize tasks effectively. 

If you are passionate about driving sales growth, building strategic partnerships, and ensuring customer success, we invite you to apply for this exciting opportunity.

Attributes:

*A high degree of initiative and resourcefulness.

*Must reliably manage responsibilities effectively to meet deadlines.

*Demonstrated project time management and relationship-building skills.

*Ability to set priorities, handle multiple assignments, and display excellent judgment while operating in a flexible and professional manner. Strong ability to multitask and remain focused is essential.

*Ability to work independently with minimal supervision and maximum collaboration in a team environment.

*Working knowledge of applicable University policies and procedures including IRB applications preferred.

*Ability to promote the School of Nursing's Declaration of Values to Empower each other to interrupt or disrupt disrespect; Practice communication that is beneficial, kind and true; Inspire and be inspired by our members' worth, significance and integrity; Cultivate respect for ourselves and others routinely, publicly and privately.

Work Schedule

Between 8:00 a.m. - 5:00 p.m., Monday through Friday; may include some occasional weekend and/or evening hours. Currently, this position has the option to be hybrid/remote will be reviewed annually per the university and School of Nursing policy. 

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled any time after the minimum posting period has ended

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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HealthyLifetime Sr. Account Manager
University of Michigan
Ann Arbor, MI
Dec 24, 2024
Full-time
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