Position Overview
We are looking for a Junior Change Management & Adoption Specialist to drive transformation, enhance operational efficiency, and ensure our teams embrace change with confidence and clarity.

Key Responsibilities

• Experience leading change management and adoption efforts in a fast-paced, customer-focused environment. 
• Strong ability to influence, engage, and drive alignment across cross-functional teams. 
• Proven expertise in developing structured change strategies, communications, and enablement plans. 
• Ability to analyze adoption metrics and translate insights into action. 
• Passion for helping teams navigate change with clarity, confidence, and enthusiasm. A self-driven team player who confidently connects dots to drive change and manages multiple projects at once while maintaining a laser focus on priorities.
• Conduct training sessions and workshops to promote user adoption of the ServiceNow platform.
• Monitor system performance and user feedback to identify areas for improvement.
• Develop and maintain documentation related to system configurations and changes.

Qualifications

• 3-4+ years of work experience in change, strategy and/or transformation role within a fast-paced, dynamic environment, preferably a consultancy
• Experience executing complex, high-profile strategic programs from end to end, preferably in the tech spaceStrong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment and manage multiple projects effectively.
• ServiceNow certifications are a plus.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

Email your resume in Word to:

brenna.belardinelli@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : BB14-1856845 -- in the email subject line for your application to be considered.***

Brenna Belardinelli - Lead Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.



This job was first posted by Creative Circle on 06/17/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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