JOB SUMMARY:
As a Marketing Specialist on the Loyalty Execution team, you will contribute the day-to-day loyalty offer setup and functionality for both Speedy Rewards and 7Rewards. You will work with our cross-functional teams/partners to gain alignments on the intent and offer setup details to ensure we are providing a flawless customer experience while maintaining the goals and objectives for the business. The ideal candidate will have high attention to detail and passion to always do the right thing for the customer, with a background in Project management.
KEY DUTIES AND RESPONSIBILITES:
- Build and maintain offer setups each promotional period for both Loyalty platforms (Speedy Rewards & 7Rewards)
- Collaborate with cross-functional teams to gain alignment on offer details and intent
- Effectively communicate obstacles/hurdles to cross-functional teams & Leadership
- Identify opportunities to create efficiency and drive change to current processes to improve
- Work with Field leaders and stores to identify offers issues and lead troubleshoot to provide resolutions
- Work directly with our loyalty vendor partner on a day-to-day basis to ensure offers are migrated to production on time and with accuracy.
- Test and troubleshoot all offers before the go live date to ensure offer details and functionality are correct before customer facing.
EDUCATION AND EXPERIENCE: EDUCATION: Bachelors/4 Yr Degree YEARS OF RELEVANT WORK EXPERIENCE: 2+ years YEARS OF MANAGEMENT EXPERIENCE: NA CERTIFICATIONS / LICENSES: NA 3-8-23 55241
SPECIFIC KNOWLEDGE AND SKILLS:
- Bachelor's degree or equivalent work experience Proficient in MS Office 365 (Excel, Word, PowerPoint), SharePoint, Teams, Planner.
- Experience in Retail, QSR, CPG preferred
- Flexible & responsive in a dynamic business environment. Strong organizational and time management skills, able to manage multiple & shifting priorities. Comfortable engaging cross -functional teams.
- Proven problem-solving skills with a high attention to detail
- Strong interpersonal and communication skills - spoken and written - to effectively communicate and influence results on owned programs, from the field to the Senior management team.
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.


