This job is expired.
Senior Change Management & Adoption Specialist-Tech space
Full Job Description
Position Overview
We are looking for a Change Management & Adoption Specialist to drive transformation, enhance operational efficiency, and ensure our teams embrace change with confidence and clarity.
Key Responsibilities
- Develop and execute change management frameworks that drive successful adoption of new processes, tools, and initiatives across Cusomer Services & Support team.
- Develop executive and strategic communications including presentations ideally in an agile context.
- Drive cohesive approach for change and adoption across platforms
- Work closely with CSS business leads, project managers, business product managers
- Build tailored communication, enablement, and reinforcement strategies to ensure employees understand, adopt, and sustain changes.
- Conduct training sessions and workshops to educate staff on best practices for using company related tools.
- Continuously assess and improve workflows and processes for efficiency and effectiveness.
Qualifications
- 5-7+ years of work experience in change, strategy and/or transformation role within a fast-paced, dynamic environment, preferably a consultancy
- Strong knowledge of Change Management principles and best practices.
- Proficiency in Microsoft Suite, including Excel, Word, and PowerPoint.
- Excellent communication and interpersonal skills for effective collaboration.
- Ability to analyze and solve problems proactively and creatively.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
brenna.belardinelli@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : BB14-1856821 -- in the email subject line for your application to be considered.***
Brenna Belardinelli - Lead Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 06/17/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2025. CreativeCircle, Inc. All rights reserved.
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