Job Summary
This role is responsible for supporting all communications teams on content strategy, implementation and approvals. Reporting to the Director, Marketing Execution, this role will bey a key partner to stakeholders companywide. Key skills this candidate must possess are strong accountability and resolution, extreme attention to detail, ability to problem solve, ability to manage multiple projects simultaneously, and the ability to collaborate and negotiate with external partners (networks, movie studios, affiliates, streaming services, Instagram, YouTube, etc.) while effectively communicating with all internal stakeholders and agency partners. This position will ensure the content, which is critical to showcasing the Xfinity brand and product, satisfies internal and external content parameters. This position will also continue to build and maintain positive relationships with external partners/programmers.Job Description
Core Responsibilities
Build and manage relationships with content providers, including networks, movie studios, affiliates, streaming services, Instagram, YouTube, etc.
Secure content and oversee all network and third-party feedback and approvals for placement in all Marcom and internal team tactics.
Maintain quarterly content database that provides agencies to early access to programmer quarterly priorities.
Provide content feedback and approvals for creative across all Xfinity campaigns and communications.
Work closely with multiple internal teams and agencies to understand initiatives, requirements and timelines, to ensure content is properly included in all tactics and that required approvals can been secured.
Provide feedback and approval on all creative that includes external content.
Train agencies and internal stakeholders on content process and guidelines.
Provide any content updates or changes to all impacted users on a timely basis.
Proactively develop ways to further enhance content inclusion and integration.
Evaluate, and continue to formalize and optimize the content process.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Presentation Skills; Results-Oriented; Communication
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
