At Capital One, we're building a leading technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About The Role:
Capital One is looking for a strategic, results-driven communications leader to join a talented group of communicators on our Corporate Communications team.
Working for one of the world's most recognized brands provides opportunities to learn and grow while creating industry-leading communications campaigns. As a key member of the Corporate Communications team, you will lead multiple projects while building trusted relationships with internal and external stakeholders, inclusive of national business media and executive leaders, all while operating in a fast-paced environment. You will collaborate with internal partners and agencies to develop and implement thoughtful, well-managed and high-impact integrated programming that drives awareness and shifts perception among key target audiences.
This position requires exceptional leadership, judgment, teamwork, and results focus. You will bring to this role previous experience leading complex, multi-stakeholder communications initiatives informed by data analysis with measurable results. An open mind and a passion for finding creative new ways to solve problems and deliver results are essential to the success of this role. Adaptability and a sense of humor will also serve you well.
PRIMARY RESPONSIBILITIES:
Serve as a Strategic Counselor and Lead Integrator
Provide communications-related counsel to a range of Business, Marketing, and Brand partners, including executives and peers
Exceptional written, verbal and presentation skills
A sophisticated understanding of and experience working with media
Ability to articulate the nuances of Capital One's products and services across multiple audiences (inclusive of customers, clients, media and other external stakeholders)
Ability to navigate key industry issues and news drivers that inform our approach to strategic planning and day-to-day proactive and reactive execution
Proactively collaborate with partners across the team and larger organization with the goal of driving creative, streamlined and connected programming
Use judgment to navigate complex situations, ultimately contributing to reputation building
Lead with a research/data-driven storytelling mindset, and measurement and analytical thinking as a means to drive Impact
Identify white space/s to lead and deliver data and insights initiatives as a strategy to support storytelling, including thought leadership
Lead delivery of all work through a lens of strategic impact and measurement, leveraging the latest tools and technology to showcase how communications is driving business outcomes, brand awareness and engagement
Basic Qualifications:
Bachelor's degree or military experience
At least 7 years of experience in financial services communications, a communications role in an agency environment working with financial services clients, or any combination of the two
Preferred Qualifications:
At least 8 years of experience working in communications for a national brand or financial services company
At least 8 years of media relations experience, reputation or crisis management PR experience, and content strategy and development.
Experience working within a Fortune 500 company
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
