Please note this is a hybrid role in Culver City, CA. You must be able to work 3 days onsite (Tuesday, Wednesday, Thursday) and 2 days remote (Monday and Friday). 

Join a pioneering team at the forefront of media and entertainment! As a Marketing Operations Specialist, you’ll play a pivotal role in shaping how millions of users engage with cutting-edge services and products. Your expertise in lifecycle marketing will be instrumental in crafting and executing impactful multi-channel communications that drive awareness and engagement on a global scale. This is your opportunity to make a tangible impact on the user experience, collaborating with talented teams across growth marketing, product, engineering, and business.

Be a key player in a dynamic environment, where innovation and collaboration thrive. As a Marketing Operations Specialist, you will be the architect of customer journeys, developing, testing, and deploying impactful communications that resonate with users worldwide. You will leverage your analytical prowess to optimize performance through A/B testing, constantly seeking ways to enhance engagement and drive growth. Your insights will be essential in identifying opportunities for improvement in campaign performance, operational efficiency, and product tooling. Become a subject matter expert, sharing your knowledge and building a repository of best practices and playbooks that empower the team.

Responsibilities:

• Develop, test, and deploy customer journeys, considering product objectives, platform capabilities, and data needs.
• Collaborate effectively with stakeholders on complex global projects, ensuring alignment on operational plans, deliverables, and risks.
• Optimize campaign performance through A/B testing, monitoring for operational integrity, and addressing any emerging issues.
• Identify opportunities for improvement in campaign performance, operational efficiency, processes, and product tooling.
• Create and maintain a knowledge base of best practices and playbooks.

Must-Have Qualifications:

• 5-8 years of experience in lifecycle marketing, with a proven track record of building and launching acquisition and engagement initiatives.
• Experience with CRM or ESP platforms (e.g., Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys).
• Strong logical reasoning and critical thinking skills
• SQL experience (Please note, there will be a SQL assessment as part of the interview process).
• Meticulous attention to detail and strong organizational skills to deliver high-quality projects on time.
• Proactive, resourceful, and innovative approach to problem-solving, with a willingness to tackle ambiguity and roadblocks.
• Ability to adapt to changing circumstances, make sound judgments, and pivot as needed under pressure.
• Excellent teamwork skills and consideration for the impact on partners.
• Effective communication skills across various mediums (e.g., Slack, email, presentations).
• Passion for media products and services.

Nice-to-Have Qualifications:

• Deep familiarity with various operating systems, software, and hardware.

The target hiring compensation range for this role is $57.60 to $64.01 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.About Aquent Talent:

About Aquent Talent: 

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.  More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

#LI-CA1

Our client, a leader in consumer electronics, is one of the greatest, most innovative, world-changing companies ever created! More like a cluster of start-ups versus a large company, they are single-handedly credited with creating some of the most impactful products of this generation.

Working alongside some of the brightest and most talented people, the work you do here will add up to something big that could not be done anywhere else.  There is no doubt that your best work will be brought out achieving some hefty goals at a heroic pace.

One thing we know is that you WILL NOT ever be bored.

Here are some more things you can expect:

• Wi-fi equipped shuttle service
• Free parking
• Onsite cafeteria

WORKING WITH AQUENT: long-term assignments with Aquent gets you access to some pretty cool things:
– You’re paid weekly
– Subsidized health (including term life and LTD) and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk)
– Access to Fidelity 401(k)
– Access to FSA Program
– Direct deposit for your pay check
– Access to our Talent Rewards Program (we reward for referrals!)
– Access to free online courses via Aquent’s Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/
– Access to free online courses via Lynda.com
– Aquent support: your Aquent Agent checks in with you during the course of your assignment to make sure you’re happy and progressing according to your expectations (we’re also there to be looking for new opportunities for you when you’re close to wrapping up)