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Creative Circle
Well-known entertainment client is seeking a Application Technical Support Analyst to work with their team. This is a 40 hour/week, 4-month opportunity requiring onsite work Tuesday-Thursday (remote o...
Jul 14, 2025
Glendale, CA
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Application Technical Support Analyst
Glendale, CA
Jul 14, 2025
$57 - $62 an hour
Contract

Well-known entertainment client is seeking a Application Technical Support Analyst to work with their team. This is a 40 hour/week, 4-month opportunity requiring onsite work Tuesday-Thursday (remote on Monday and Friday) in Glendale, CA.

MUST HAVES:
-3+ years of experience in application support operations in a large enterprise environment
-3+ years previous experience managing or supporting large digital asset management or product management systems
-2+ years demonstrated experience applying ITIL or other service management methodologies 
-Knowledge of application monitoring tools such as HP Business Systems Monitor (BSM), New Relic, and Datadog

CORE RESPONSIBILITIES: 
-Proactively manage service risks and resolve issues before impact
-Lead recovery efforts during outages and escalate complex problems
-Monitor and support application performance, troubleshooting, and documentation
-Coordinate with teams to meet customer needs and manage expectations
-Drive continuous improvement and maintain system protocols and data governance

PROJECT & LEADERSHIP RESPONSIBILITIES:
-Deliver small to mid-sized projects on time and within budget
-Facilitate planning meetings and report project status
-Build strong partnerships with stakeholders and vendors
-Align operations with business strategies and customer needs


NICE TO HAVES:
-Preferred Education Desired BS in Computer Science

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

Email your resume in Word to:

billy.carter@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : WC3-1859011 -- in the email subject line for your application to be considered.***

Billy Carter - Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.



This job was first posted by Creative Circle on 07/08/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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Application Technical Support Analyst
Creative Circle
Glendale, CA
Jul 14, 2025
$57 - $62 an hour
Contract
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