The internal communications specialist is responsible for contributing to the development of internal communication strategies for Southern Company Gas’ Southern Operations, which includes Atlanta Gas Light (AGL) and Chattanooga Gas (CGC). Leads the development of internal communications plans and programs, and project manages them from beginning to end. Key contributor to the success of company’s employee engagement and change management initiatives. Provides communication counsel and support to all business units and functional areas within AGL and CGC. Writes original material and edits/proofreads material produced by co-workers. Responsible for company information bulletins and FUEL postings that originate from AGL and CGC internal communications. This position will also assist in AGL and CGC external communications as directed.

Functional Expertise:

• Contributes to the development of internal communication strategies for Southern Company Gas’ Southern Operations, which includes Atlanta Gas Light (AGL) and Chattanooga Gas (CGC)
• Responsible for execution of companywide and business partner-specific internal communication programs 
• Writes and edits internal communications in support of corporate, business unit and business partner initiatives
• Develops communication schedules and project communications plans for specific initiatives
• Assists in some AGL and CGC external communications as directed
• Other duties as assigned

Business Acumen:

• Strong attention to detail and dedication for quality, accuracy, and timeliness
• Works closely with business unit leaders to ensure consistent messaging companywide and to optimize employee engagement
• Effectively leverages intranet, email, F2F, webcast, social media and other communication channels
• Serve as internal communication liaison on select corporate initiatives that involve a high degree of direct employee communications

Engagement:

• Works closely with business partners to deliver on internal communications needs for the business units in a fashion that is consistent with corporate guidelines
• Role modeling honesty, respect, organizational values and fairness towards all

Driving Results:

• Monitors progress against metrics/deliverables; holds self & others accountable for results
• Develops, tracks and reports on success metrics that demonstrate the value of employee communications relative to corporate and business unit objectives

Qualifications

Education, Certifications/Licenses:

Required: 

• Bachelor’s degree 
• Bachelor’s degree in Communications or similar combination of education and experience may be acceptable

Related Work Experience:

Required

• Minimum three years in employee communications, corporate communications or related field

Preferred

• Energy industry experience valuable

Specific Skills & Knowledge: 

Required: 

• Very strong written communication and project management skills
• Ability to prioritize and manage multiple projects and deadlines
• Ability to think strategically and creatively 
• Demonstrated ability to handle information in a sensitive and confidential manner, ability to work well with all levels in the organization. 
• Ability to be self-directed and take a proactive approach to everyday responsibilities
• Excellent judgment and demonstrated ability to handle business with a high degree of discretion, confidentiality and diplomacy
• Ability to manage and complete multiple high-priority projects and activities with strict time-sensitive deadlines
• Ability to prioritize, coordinate and schedule various tasks in a dependable and organized manner with little direction
• Ability to interface with diplomacy and tact at all levels, including executives, employees, customers and board of directors
• Efficient in Microsoft Office and software packages (Word, Excel, PowerPoint, Outlook)
• Ability to work in a team environment with diverse disciplines and backgrounds
• Demonstrate behaviors consistent with Our Values – Safety First, Unquestionable Trust, Superior Performance and Total Commitment

Working Conditions/Physical Requirements: 

• Occasional Traveler (5-20% travel):  The incumbent will be required to travel on occasion.      Trips may require air travel and/or overnight stay away from home for one or more nights.
• The incumbent works in an office environment.

Working Conditions/Physical Requirements:      

• Office environment, key boarding (80 – 90%), on-call (0 – 30%)
• Travel potentially up to 25% of the time, including out-of-state

Disclaimer:  This information describes the general nature and level of work performed by employees in this job.  The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job.  Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.